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General enquiries:

020 8449 8877

info@noahsarkhospice.org.uk

Emergencies only (Nurse on Call):

020 3994 4134

careteam@noahsarkhospice.org.uk

For more guidance on which number is suitable for your enquiry, visit our contact us page

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General enquiries:

020 8449 8877

info@noahsarkhospice.org.uk

Emergencies only (Nurse on Call):

020 3994 4134

careteam@noahsarkhospice.org.uk

For more guidance on which number is suitable for your enquiry, visit our contact us page

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Subscribe to our news

Stay in touch – we’d love to keep you updated with our latest news, including sending you our newsletter packed full of stories from Noah’s Ark.

Sign Up Today!

General enquiries:

020 8449 8877

info@noahsarkhospice.org.uk

Emergencies only (Nurse on Call):

020 3994 4134

careteam@noahsarkhospice.org.uk

For more guidance on which number is suitable for your enquiry, visit our contact us page

For Professionals

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Subscribe to our news

Stay in touch – we’d love to keep you updated with our latest news, including sending you our newsletter packed full of stories from Noah’s Ark.

Sign Up Today!

General enquiries:

020 8449 8877

info@noahsarkhospice.org.uk

Emergencies only (Nurse on Call):

020 3994 4134

careteam@noahsarkhospice.org.uk

For more guidance on which number is suitable for your enquiry, visit our contact us page

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General enquiries:

020 8449 8877

info@noahsarkhospice.org.uk

Emergencies only (Nurse on Call):

020 3994 4134

careteam@noahsarkhospice.org.uk

For more guidance on which number is suitable for your enquiry, visit our contact us page

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Donate today!

Face to Face Fundraising

Fundraising in our local community.

One of the ways we raise money so we can be there for babies, children and young people with life-threatening or life limiting conditions, and their families, is by meeting supporters face-to-face in high street shops, on the street or by going door to door.

Noahs Ark

What is Face-to-Face Fundraising?

Face-to-face fundraising is a great way for us to engage with people and find out what they think of us and why they support us. 

It is also a cost-effective way for us to generate reliable income so we can reach families in North and Central London and Hertsmere who need us.

You may see some of our friendly fundraisers in Noah’s Ark branded t-shirts, jackets and tabards in streets in your area. Our fundraisers will also be wearing an identification lanyard.

Smile Fundraising Team

We are currently conducting door-to-door fundraising in the following postal areas:

  • EN5
  • EN6
  • N20
  • NW7
  • WD6

Please note: our current face-to-face fundraising campaign will run from August 2025 until March 2026.

Home

Why Do We Fundraise Face-to-Face?

Children’s palliative care can be transformative not only to the lives of children who are seriously unwell, and their families – but we can only be there with the support from our community, now and in the future.

Face-to-face fundraising is an effective way of us securing the income we need to reach and provide support to those who need us. We ask supporters to sign up to a direct debit, a convenient method of donating which provides a predictable long-term income we can rely on.

Our fundraisers also play an important role in raising awareness about our inspiring work and how we support families.

Smile Fundraising Team at Noah's Ark

Operating Face-to-Face Fundraising Beyond the Coronavirus Pandemic

All Covid-19 rules and restrictions have been lifted in England, but our fundraisers will still be able to offer Covid safe interactions; such as standing on your doorstep – they will not need to come in to your home.

Thank You

FAQs

The Fundraising Regulator permits face-to-face fundraisers to work between 9am (10am on Sundays) and 9pm seven days a week. However, we choose to operate between 9am and 8.30pm Monday – Friday and between 9am and 5.30pm on Saturdays. We call between these times so we have the best chance of reaching more people, for example those who work during the day.

Please note, fundraisers are permitted to approach homes between 8.30pm and 9pm if they have a prior appointment agreed with the occupant.

Our agencies also advise that fundraisers take extra care when visiting households during the longer winter evenings, especially when in isolated areas, to avoid causing unnecessary anxiety to the residents. Each fundraiser will wear an ID badge. You can call Noah’s Ark on 020 8449 8877 should you wish to check the legitimacy of the fundraiser.

When our fundraisers work at private sites times may vary depending on the opening times of the premises they are fundraising at.

We work with agencies who help us co-ordinate and carry out our campaigns. The agency we are currently working with on our face-to-face fundraising campaign is SMILE FUNDRAISING LTD.

You can check the validity of fundraisers in the following ways:

  • All fundraisers have an ID badge showing the Noah’s Ark logo, their name and photo, reference number and our registered charity number.
  • All fundraisers hold leave-behind thank you cards, which are given to supporters who agree to become Moment Makers. These cards serve as a thoughtful keepsake and provide reassurance, along with contact details.
  • Fundraisers will be wearing branded Noah’s Ark clothing such as t-shirts, jackets and tabards.
  • All donations are given through direct debit. Our fundraisers will not ask for, and cannot accept cash.
  • All fundraisers will use tablets and will never ask a member of the public to write any details on a paper form.

If you have any concerns, you can check the identification ID of the fundraiser by calling us on 020 8449 8877.

Yes. We are committed to maintaining high standards. All our fundraisers receive training from a member of the Noah’s Ark team. Noah’s Ark also provide refresher training on a regular basis to ensure fundraisers are following our agreed standards.

Our fundraisers are trained on potential vulnerability and what to do. We work closely with fundraisers to make sure they are confident in knowing what to do if someone discloses a form of vulnerability. This is closely monitored both by us and the agency. We also know that some members of the public may be affected by what our fundraisers will be talking about, so we deliver training to make sure those conversations are handled sensitively and in the most positive way possible.

You need to be aged 18 or older.

If you sign up to make a monthly donation with one of our fundraisers, either in the street or at your home, then you may receive a follow up call.

The reason for this call is to thank you for your generosity in supporting Noah’s Ark and ensure that you have had the best experience possible while speaking to our fundraisers. The caller will ask you to confirm your details to ensure we have contacted the correct person and once confirmed they will ask questions about your experience and the details of your donation.

The Fundraising Regulator is the independent regulator of charitable fundraising set up in the wake of a cross party review in 2015. All face-to-face fundraising is regulated by the Fundraising Regulator and its corresponding handbooks.

The Fundraising Regulator is responsible for ensuring organisations are following the Fundraising Code of Practice, and works with charities, professional fundraising organisations and local authorities to minimise complaints and ensure high standards of fundraising are adhered to.

Find out more about the Fundraising Regulator HERE.

You can change your contact preferences at any time by emailing us at mydata@noahsarkhospice.org.uk or calling 020 8449 8877.

You can find out more about how we use your data in our Privacy Policy HERE. For more information on your data rights, visit the Information Commissioner’s Office (ICO) HERE.

If you have a concern or question which isn’t answered here, you can contact us on 020 8449 8877, Monday-Friday 9-5.30pm.

Smile Fundraising LTD (08573627), whose registered office is at 5-13 Side, Newcastle Upon Tyne, NE1 3JE ("SMILE"); is a professional fundraiser. 
smilefundraising.com

The fundraisers working on this campaign are paid professional fundraisers working for Smile Fundraising on behalf of Noah’s Ark Children’s Hospice. Noah’s Ark Children’s Hospice has invested around £145,160 in this campaign, based on an agreed fee for each new supporter. Please note, that if every supporter who signs up continues to donate for 5 years, Noah’s Ark Children’s Hospice would raise around £394,331 as a result starting from 20 August 2025 onwards.

Smile Fundraising LTD is only paid in respect of a donor once that donor has made their first donation. The Notifiable Amount may be reduced if the number of active donors is lower than expected.

This will help the Charity to support babies, children and young people with life-threatening or life-limiting conditions, and their families, make the most of every day.

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Byng Road, Barnet, EN5 4NP

info@noahsarkhospice.org.uk

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Noah’s Ark Children’s Hospice is a Registered Charity and a Company Limited by Guarantee Registered in England. 
Company Registration No. 3901606 and Registered Charity No. 1081156

We are committed to providing high quality care to the children, young people and families we support. We welcome your feedback as it helps to improve our services. You can download the “Compliments, Comments & Complaints” form here.
You can contact the CQC directly at www.cqc.org.uk or 03000 616161. Site by NU Creative.