Our Impact
In 2024/2025 we supported:
381
390
539
1,310
Where We Provide our Care:
We can provide care wherever it works best for families:
2,622
visits to The Ark
1,917
visits to family homes
2,081
visits in the community (including hospitals)
This includes:
30,636
hours of clinical care
124
events for families, including events for bereaved families
404
individuals benefitted from music, art and drama therapy and specialist play
10
children cared for at the end of their lives and after they died
120
bereaved families supported
86
new families welcomed to Noah’s Ark
Palliative care can be life-changing for the children and families we support.
At Noah’s Ark Children’s Hospice, listening to families is at the heart of everything we do.
Every new service we introduce, every moment of support we offer, is shaped by their voices - and this year, thanks to the generous support of our community, we’ve been able to respond directly to what they’ve told us they need.
The Impact of our Care
We’ve grown our care in meaningful ways: launching new events for bereaved families, developing tailored support for siblings, and opening an external counselling cabin so families can access bereavement support in a private, reflective space.
We also launched our new Perinatal Support service - enabling us to care for families from the point their baby is diagnosed - and expanded our Transition work, supporting young people beyond the age of 19 as they navigate the move into adulthood.
We know that for many children and families their own home is where they would like to be cared for. In response, we’ve significantly increased the amount of clinical support we provide in the family home and have worked in partnership with other care providers to meet families where they are - ensuring more children can be cared for in their preferred place, surrounded by the people and things they love.
This responsive, family-led approach is having a tangible impact. We’ve reached more families than ever before, delivered more hours of creative therapy and bereavement support, delivered more clinical care in the community and had more children stay overnight at The Ark, as well as extending our support for siblings, parents and carers - recognising that a serious diagnosis affects the whole family.
Every family’s journey is unique, and we’re proud to meet those we support wherever and however they are. That’s only possible thanks to the extraordinary commitment of our team and the generosity of those who support our work.
Thank you for helping us grow in the ways that matter most - by listening, adapting, and ensuring no family we support ever feels alone.
A Moment in Time
There will never be an Impact Report big enough to hold all the moments of impact we have seen in the last year, but it is with immense pride and gratitude that we share with you a snapshot of our story.
Thank you to the families we support for trusting us to be there for them. And thank you to every single supporter who made this remarkable year possible.
A Moment of Impact
Our first hairdresser joined the volunteer team in July offering haircuts at home to children who are unwell and their families – a simple but incredible service for those who find it a difficult to make a trip out.
