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Compliments, comments & complaints
21st February, 2024

We are committed to providing high quality care to the babies, children, young people and families we support. We welcome your feedback as it helps us to improve our services. You may wish to tell us why you are happy with your care, share your concerns, or make a suggestion for improving the way we
Parent and Carer Ambassadors
21st February, 2024

We are looking for parents and carers who would like to share their story as a charity ambassador, helping us reach more babies, children and young people and their families. There is little public awareness of children’s palliative care and deep misunderstanding of what it is, which we know prevents our key audiences from engaging
Help With Bills
21st February, 2024

Internet If you are on Universal Credit or equivalent, you may be entitled to cheaper internet – called essential, basic, or social tariffs. Please ask your internet provider.   Water If your income is less than approx. £21K and you are living in London, there is a benefit called ‘WaterHelp’. This benefit may give you
London Zoo
21st February, 2024

A wild day out at London Zoo! We had the best time at London Zoo’s ‘BIG Summer of Fun’! The Nursing and Specialist Care team took the younger children we support in the Crocodiles group to experience a world of leaping, roaring, squawking, and wildlife! The day was packed full of fun and adventure –
Play Team of the Year
21st February, 2024

We are so proud to share that The Noah’s Ark play team won Starlight’s Play Team of the year! Cathy Gilman, Chief Executive of Starlight, said: “The team have worked hard to ensure play is an integral part of children’s care, particularly with end-of-life care, where they enable families to create positive and long- lasting
Young Carers Residential
21st February, 2024

Our young carers recently enjoyed an adventure-filled weekend at Young Carers Festival – the largest festival in the world for young people with a caring responsibility at home. It was a chance to hang out with friends, have boundless fun, and make memories to last a lifetime. It was an extraordinary event, full of warmth
Sensory Circus
21st February, 2024

Imaginations ran wild, smiles never faded, and the fun never stopped at Noah’s Ark’s Sensory Circus! Our ‘Fun Day’ event is a new addition to our Family Activities calendar. Following some feedback from a parent, these events were created to completely focus on creating an exciting and safe space for children who are seriously unwell
The Rainbow Café
21st February, 2024

Families visiting The Ark are warmly invited to use the Rainbow Café in the Atrium, a great place to stop for a coffee and meet other Noah’s Ark families. Our in-house chefs prepare fresh meals daily for visitors to purchase for a small cost, along with other snacks and drinks. We are able to cater
Booking facilities at The Ark
21st February, 2024

We’d like to remind you our garden, soft play, sensory room, and jacuzzi baths are open for families to come and enjoy. You can book visits to through a member of the Care Team or call us on 020 8449 8877. A member of the Care Team will check availability and advise accordingly.
Annual Family Reviews
21st February, 2024

We strive to complete annual reviews with all Noah’s Ark families, to make sure we have up to date information and ensure we are meeting the needs of your child and family in the best way we can. A Family Link Worker will contact you directly to arrange this at a time and place that
Weekly Stay and Play Group for Under 5s on Mondays!
21st February, 2024

Open to all under 5’s and their parent/carers, Nelly’s Playgroup at The Ark encourages babies and children to learn through play and make choices from planned and self-chosen activities. Join us for a delicious buffet lunch afterwards, a cuppa and a chat. If you are interested in attending, please contact Play Team Manager Vikki Kempster
Noah’s Ark on holiday
21st February, 2024

Noah’s Ark on Holiday launched at the start of 2023. We are delighted that 35 families this year have had a week’s free stay in our fully adapted holiday lodge on Coopers Beach Holiday Park in Mersea Island. Bookings for 2024 will start in the new year – so please keep a look out for
Introducing Coby, Noah’s Ark’s PAT dog
21st February, 2024

Noah’s Ark has a new furry friend, PAT dog Coby! Pets as Therapy (PAT) dogs are registered and trained to high standards, insured by the ‘Pets As Therapy’ charity, and health checked. Trained PAT volunteers and their temperament-assessed pets visit lots of establishments such as hospitals, hospices, and schools, to bring smiles to children and
Fun at the Ark
21st February, 2024

Sensory Fun Day is a new event that will be running quarterly. Held on a Saturday or Sunday at The Ark, these days offer an additional opportunity to access The Ark at a weekend, with a range of activities to help support quality time between parents, carers and their child or young person. Siblings are
Practical Support at Home
21st February, 2024

At Noah’s Ark Children’s Hospice, we have a large team of fully trained Home Support Volunteers who are able to provide support to our families within the home. Many families opt to receive regular, longer term support from a volunteer who is matched with a family’s needs. Did you know the service can also provide
Meet Other Parents
21st February, 2024

As well as our popular Parent Group which runs once a month, we also have a Dads and Grandads Group and a Mums and Grandmas Group. These are opportunities for days and nights out with other parents and carers who are supported by Noah’s Ark, helping to build community and connection – and have some
Counselling for Parents and Carers
21st February, 2024

We have some availability for counselling for parents and carers who would like a space to talk via Trainee Counsellors. Although not yet fully qualified, trainees are professionals in their current fields and are choosing to extend their current qualifications. They are supervised by a registered Therapist to ensure good practice and a high standard
Staff Spotlight
21st February, 2024

Rebecca Taylor, our new Transition Coordinator, has always been passionate about empowering young people: Using my previous experience in hospices and hospitals, my role is to improve the experiences of the teenagers we support – starting from when they turn 14, right up until they transition to adult services. A large part of this involves
Staff News
21st February, 2024

Kirsty Jane has a new role and will continue to be part of the Noah’s Ark team as a NIHR Doctoral Clinical Academic Fellow. Megan Scott, Family Activities Manager will be returning from Maternity Leave in February 2024. Rachael Messer who has been managing the Family Activities team in Megan’s absence will be transitioning into
New Starters January 2024
9th November, 2022

New starters A BIG WELCOME to our newest members of the Care Team: